Privacy Policy



New Vision Auto Body & Accessories ("New Vision," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit [STORE WEBSITE — e.g., www.newvisionautobody.com] or interact with our business, how we use that information, the choices you have, and how we protect it. By using our website, you agree to the practices described below.



1. Information We Collect

We collect information in the following ways:



Information you provide to us

  • Contact information such as your name, email address, phone number, and shipping/billing address when you create an account, place an order, request a quote, or contact us.
  • Vehicle information you share so we can recommend the right parts, accessories, or service (year, make, model, trim, and any installation details).
  • Payment information, which is processed by our PCI-compliant payment provider — we do not store full card numbers on our servers.
  • Communications you send to us by phone, email, contact form, or social media.



Information collected automatically

  • Device and browser information (IP address, browser type, operating system, referring URL, pages viewed, and time on site).
  • Cookies and similar tracking technologies — see our Cookie Notice for details.
  • Order history and shopping behavior on our site, used to improve product recommendations and service.



Information from third parties

  • Shipping carriers, manufacturers, and distributors may share order tracking or fitment data with us to fulfill your order.
  • Analytics and advertising partners may share aggregated information about how you interacted with our marketing.



2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping, returns, warranty claims, and customer service.
  • Schedule installation, paint, body work, tinting, and other in-shop services.
  • Respond to your inquiries and provide quotes.
  • Send you order updates, shipping confirmations, and service reminders.
  • Send marketing communications about products, promotions, and events — only if you've opted in. You can unsubscribe at any time.
  • Improve our website, products, and services through analytics.
  • Detect and prevent fraud, protect our customers, and comply with legal obligations.



3. How We Share Your Information

We do not sell your personal information for money. We share information only with:

  • Service providers that help us run our business — payment processors, shipping carriers (UPS, FedEx, USPS, freight carriers), email and SMS providers, hosting partners, and analytics tools. These providers are contractually required to protect your information.
  • Manufacturers and distributors when needed to drop-ship a product directly to you or process a warranty claim.
  • Professional advisors such as our attorneys and accountants when required.
  • Government or law enforcement when required by law, subpoena, or to protect rights and safety.
  • A successor entity in the event of a merger, acquisition, or sale of business assets.



4. Your Privacy Choices

You can:

  • Update your account information by logging into your account or contacting us.
  • Unsubscribe from marketing emails using the link in any email, or opt out of SMS by replying STOP.
  • Manage cookie preferences through your browser settings or our cookie banner.
  • Request access to, correction of, or deletion of your personal information by contacting us at the address below.



5. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act):

  • Right to know what personal information we have collected about you and how we use and share it.
  • Right to delete the personal information we have collected, subject to certain exceptions.
  • Right to correct inaccurate personal information.
  • Right to opt out of the "sale" or "sharing" of personal information. We do not sell personal information for money, but some advertising cookies may be considered "sharing" under California law. You can opt out by adjusting your cookie preferences.
  • Right to limit the use of sensitive personal information (we do not use sensitive personal information for inferences).
  • Right to non-discrimination — we will not deny service or charge different prices because you exercised your rights.

To exercise these rights, contact us using the information in Section 10. We will verify your identity before responding. You may designate an authorized agent to act on your behalf. Our "Do Not Sell or Share My Personal Information" link is available at [LINK TO DO-NOT-SELL PAGE].



6. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.



7. Data Retention

We retain personal information for as long as needed to provide our products and services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Order and warranty records are typically retained for at least seven (7) years.



8. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. Our website uses SSL/TLS encryption, our payment provider is PCI-DSS compliant, and access to customer data is restricted to authorized staff. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.



9. Third-Party Links

Our website may contain links to third-party websites (manufacturers, social media, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing information.



10. Contact Us

Questions, requests, or complaints about this Privacy Policy? Contact us at:

New Vision Auto Body & Accessories

704 S Miller Ave, Gillette, WY 82716

Phone: (307) 363-4220

Email: matt@newvisionautobody-accessories.com



11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, notify you by email or with a notice on our website. Continued use of our website after changes means you accept the updated policy.